All products on our website and within this brochure carry a limited warranty that is dependent on the product selected, product use and fabric selection. Our standard warranty covers the replacement of parts for chairs returned to us for a period of five years from manufacture, based on standard office use (up to 40 hours per week) and inclusive of fabric, but subject to the caveats of wear and tear and inappropriate use or abuse.
There is a reduced limited warranty of three years for chairs in a three-shift or 24/7 work pattern, or for continuous users greater than 120kg for the standard Status products.
However, Humanfactor chairs are designed to be suitable for users up to 150kg and for three-shift or 24/7 work environments. Provided that the appropriate fabric has been selected for 24/7 use then the standard warranty will apply.
For Humanfactor chairs supplied to individuals up to 120kg with a standard (40 hours per week) work pattern, the limited warranty can be extended to ten years.
For Humanfactor chairs supplied to individuals between 120kg and 150kg with a standard (40 hours per week) work pattern, the limited warranty remains at five years.